Privacy Policy

Scope

This policy applies to Bear Trail, an independent software workshop, and to the Bear Trail website and apps that link to this policy. These include products such as Murmur, Reef Keeper, Studio Ledger, Ritual Cafe, and Discord Desktop Fixer.

Individual products can have additional notices in their store listing, onboarding, or settings. If those notices differ for a specific feature, the more specific notice applies to that feature.

Data we handle

What an app handles depends on what you choose to do in it. In general, this can include:

• Content you create: notes, dictations, aquarium logs, coffee recipes, attendance records, payment records, or other information you enter into an app.
• Messages you send us: your email address and the contents of a message when you contact Bear Trail for support or another reason.
• Basic website information: pages visited, approximate device or browser information, and similar usage information collected through our website analytics.
• Information you choose to share: data you export, sync, submit, or connect to another service through a product feature.

We do not ask for sensitive personal information to use our apps. Please avoid entering information you do not need to keep in an app.

How we use data

We use information to provide the feature you asked for, respond to support requests, maintain and improve our products, understand how the website is used, and protect the security and reliability of our services.

Our apps are generally designed to keep the information you create on your device where the product can do so. Data can leave your device when you use a sync, export, sharing, integration, support, or other networked feature. The app or platform involved may provide more detail at that point.

We do not sell your personal information, and we do not use the content you create in our apps to build advertising profiles.

Sharing and service providers

We may share the minimum information needed with providers that help us operate the website or deliver a feature, such as hosting, analytics, email, app distribution, or crash-reporting services. Those providers may process information on our behalf and are expected to protect it.

Our website uses Google Analytics to understand general site traffic. Analytics can use cookies or similar technologies to collect information about visits and devices. App data is not sent to Google Analytics simply because you use a Bear Trail app.

We may also disclose information when required by law, to protect the rights or safety of Bear Trail or another person, or as part of a business transfer. We do not share app content for unrelated marketing by third parties.

Your choices

You can usually control the content you create through the app itself, your device settings, and the platform where you obtained the app. You can also choose whether to use networked features such as syncing, exporting, sharing, or sending support information.

If you have sent us personal information and want to ask about access, correction, or deletion, email [email protected]. We may need to verify the request, and some information may need to be kept when the law requires it.

To stop website analytics, you can use browser privacy controls or block cookies. Doing so may not affect the core site, but some website features may behave differently.

Security, retention, and children

We take reasonable measures to protect information we control, but no method of storage or transmission is completely secure. We keep information only for as long as needed for the purpose it was collected, to provide a service, resolve a request, comply with legal obligations, or protect our legitimate interests.

Our apps are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as our products change. The date at the top of this page shows when it was last revised. If a change is important, we will make a reasonable effort to highlight it in the relevant product or website.

Contact

Questions about privacy or a Bear Trail product can be sent to [email protected].